Privacy Policy

Your privacy is important to us. It is Real Auto Alchemy's policy to respect your privacy and comply with any applicable laws and regulations regarding any personal information we may collect about you across our website and related services.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information.

Information We Collect

Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.

Voluntarily provided information refers to information you knowingly provide when using our services, contacting us, or submitting information through our website.

Automatically collected information refers to information automatically transmitted by your device when accessing our website or services.

Log Data

When you visit our website, our servers may automatically log standard information provided by your web browser. This may include:

• Your Internet Protocol (IP) address
• Your browser type and version
• The pages you visit
• The time and date of your visit
• The amount of time spent on pages
• Referring website addresses

This information is generally not personally identifying by itself but may be combined with other data to improve our services.

Device Data

We may collect certain information about the device you use to access our website, including:

• Device type
• Operating system
• Unique device identifiers
• Browser configuration

Personal Information

We may collect personal information when you contact us, request a quote, schedule a service, or interact with our website. This may include:

• Name
• Email address
• Phone number
• Service address or service location
• Vehicle details or service requests
• Payment details when purchasing services

How We Use Your Information

We collect and use your information for legitimate business purposes, including:

• Providing automotive detailing services
• Scheduling and managing service appointments
• Responding to inquiries and customer support requests
• Processing payments
• Improving our website and customer experience
• Marketing and advertising our services
• Analyzing website performance and user behavior

Cookies and Analytics

Our website may use cookies and similar tracking technologies to improve your experience and analyze website performance.

These technologies may collect information such as:

• Pages visited
• Session duration
• Referring websites
• General geographic location

This data helps us understand how visitors use our website and improve our services.

Disclosure of Personal Information

We may share your personal information with trusted third parties when necessary to operate our business. These may include:

• Payment processing providers
• Website hosting providers
• Marketing and analytics platforms
• Customer communication platforms

These providers only receive information necessary to perform their services and are required to protect your information.

Data Security

We take reasonable measures to protect your personal information from loss, theft, unauthorized access, disclosure, copying, or modification.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including providing services, complying with legal obligations, resolving disputes, and enforcing our agreements.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to request access to your personal data
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our business practices, technology, or legal requirements. When we make updates, we will revise the "Last updated" date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Real Auto Alchemy
Phone: (661) 409-1018
Website: https://realautoalchemy.com
Email: info@realautoalchemy.com